UK: Man broke passenger’s leg on train after he was asked to behave

By Lucy Middleton, Metro; November 17, 2018 Police are appealing for witnesses after a man was knocked unconscious on a…

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What other passenger carriers are doing: New cruise liner to DITCH buffet dining – and have this unusual option instead

Editor’s Note: This is another story in an ongoing series about managing food and service operations and passenger expectations. –…

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Eurostar to step up Amsterdam services in 2019

By Keith Barrow, International Railway Journal; October 23, 2018 EUROSTAR confirmed on October 23 that it will introduce a third…

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From the British point of view: The surprising renaissance of America’s railways

By Chris Leadbeater, Travel Correspondent, The Telegraph; October 18, 2018 Something is stirring in America – and for once, it…

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UK: Technical fault puts new ScotRail trains out of service

From BBC News; October 5, 2018 ScotRail has withdrawn its newest trains from service following the discovery of a technical…

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Scotland: ScotRail passengers face train overhaul delay

By Alastair Dalton, The Scotsman; September 28, 2018 Long-distance ScotRail passengers may have to travel in unrefurbished second-hand trains because…

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UK: How Virgin Trains is using tech to become a customer-obsessed company

By Taylor Bragg, T_HQ; September 21, 2018 It’s been over 200 years since the first passenger train ran in the…

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UK: The rain’s a pain when it falls mainly IN the train: Commuters are left soaked and frustrated as water gushes into a carriage

By Terri-ann Williams, Mailonline, The Daily Mail; September 20, 2018 Footage of rain pouring through the roof of a train…

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UK: Backlash over Arriva Trains Wales lost wallet return charge

From BBC News; September 14, 2018 A rail firm is changing its policy following a backlash after a passenger was…

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Wales: CHOO CHOO LOO BOO HOO Train with broken toilets leaves six passengers behind mid-journey after promising to wait for them while they used station loos

By Alex West, The Sun; September 15, 2018 PASSENGERS were told a train with none of its toilets working would…

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Wales: Arriva demands 10% of the cash found in lost wallet after passenger asks for its safe return

By Marcus Hughes, Reporter, WalesOnline; September 14, 2018 Arriva Trains Wales has been criticised after it was revealed the company…

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UK: Brand new train to London breaks down near Exeter and 350 passengers evacuated

By Jacqui Merrington and Sarah Waddington, Head of Content, Plymouth Herald; September 14, 2018 Around 350 passengers had to be…

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UK: Network Rail sells $2 billion property portfolio to fund railway improvements

By Justin George Varghese, Reuters; September 10, 2018 (Reuters) – Britain’s Network Rail NETRAH.UL agreed to sell its commercial property…

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Family who fell on to London tube track unharmed after train passes overhead

By Ruth McKee, The Guardian; September 8, 2018 A mother and child who fell on to a tube track at…

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London – The Victoria line at 50: Incredible photos show the Queen on the underground after new line opened in 1968 as it celebrates half a century of running today

By Bridie Pearson-jones For Mailonline, Daily Mail; September 1, 2018 Yesterday it was announced the Elizabeth line is facing further…

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UK: Plummer calls for new model to run Britain’s railways

By David Burroughs, International Railway Journal; August 16, 2018 THE head of Britain’s Rail Delivery Group (RDG), which represents operators…

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THEN AND NOW: Photos that show how glamorous traveling on trains used to be

By Zoë Miller, Thisisinsider.com; July 30, 2018 Planes may get you where you’re going more quickly, but there’s something to…

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UK: Outraged rail worker photographs young boy lying with his head over the edge of the platform as his guardian watches on oblivious to the risk

By James Salmon, Transport Editor, The Daily Mail; July 22, 2018 A child has been photographed lying with his head…

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Rocky Mountaineer takes on UK representation to grow brand

From Breaking Travel News; July 3, 2018 Rocky Mountaineer has appointed the Brighter Group, a Finn Partners Company, to implement…

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UK: Take a look at the new London Overground trains with Wi-Fi and USB charging points finally being introduced from November

By Rebecca Smith, City A.M.; June 25, 2018 The new London Overground walk-through trains have been unveiled by Transport for…

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UK: Old London Underground trains are taking over on the Welsh rail network

By Anna Lewis, Reporter, Wales Online; June 7, 2018 A fleet of old London Underground trains are set to receive…

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Latest scheme to stop UK train overcrowding: Don’t tell waiting passengers that a train is coming and then don’t let them get on

By Nick Enoch, MailOnline; June 8, 2018 The Government has come up with a novel idea to tackle overcrowding on…

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ON THE RIGHT TRACK: ScotRail passengers given boost as bosses announce 17,200 more seats a day on busy Glasgow to Edinburgh trains – just months after cuts

By Jonathan Whitelaw, The Scottish Sun; June 7, 2018 PASSENGERS have been given a boost after ScotRail announced more thousands…

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