Editor’s Note: This is another story in an ongoing series about managing food service operations and passenger expectations. – CorridorRail.com Editor
From The Business Times; December 26, 2018
[NEW YORK] Airlines are constantly trying to find new ways to win customers. In this never-ending competition, carriers — mostly international ones — are now turning their attention to their youngest passengers, wooing children (and beleaguered parents) with new amenities such as toys, child-friendly toiletry kits, meals and amped up seat back entertainment.
Paul Tumpowsky, a father of a toddler daughter and the co-founder and chief executive of the New York travel agency Skylark, said that these new amenities go a long way in keeping children occupied on long flights.