Union Pacific’s customer conversations ‘haven’t been easy’ amid PSR transition

By Emma Cosgrove, Supply Chain Drive; January 28, 2019

Dive Brief:

  • Union Pacific (UP) is ahead of schedule on its Unified Plan 2020 transition to precision scheduled railroading (PSR), according to executives on the railroad’s fourth-quarter earnings call held Jan. 24.
  • Analysts expressed some trepidation with UP’s more gradual transition to PSR compared to the thunder-clap approaches taken by Canadian National and Canadian Pacific — the implementations often held up as the prototype, orchestrated by the inventor of the method himself, the late Hunter Harrison. But UP executives said the railroad is committed to fully implementing PSR, even though conversations with customers “haven’t been easy,” CEO Lance Fritz said.

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