By Will Robinson, Reporter, Jacksonville Business Journal; December 15, 2017
With customer complaints continuing to mount, the Surface Transportation Board is again demanding answers from CSX Corp. (Nasdaq: CSX) and has summoned its acting CEO for an in-person meeting.
In a Dec. 14 letter to CEO Hunter Harrison, who is on an unplanned medical leave, the federal regulator told the Jacksonville-based railroad that it has continued to receive complaints of poor service.
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