Scotland: The unexpected age of ScotRail’s toughest customers

By Alastair Dalton, The Scotsman; May 24, 2019 They are ScotRail’s hardest-to-please passengers. Young people are not just the most…

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UK passengers rarely feel they have a relationship with their train company

From Global Railway Review; March 12, 2019 New research published by Transport Focus, to inform the Williams Rail Review, has…

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