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Tag: Inspire brand loyalty

At Amtrak, business-IT co-creation engineers CX success

October 15, 2019 Administrator

By Clint Boulton, Senior Writer, CIO; October 14, 2019 Delivering a superior customer experience (CX) requires close partnerships between IT…

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Posted in: Amtrak, Railroad Technology Filed under: Access other information, Acela, Amtrak, Inspire brand loyalty, Intercity, IT and marketing are co-crating digital services, Marketing, Northeast Corridor, Passenger Train Stations, Passenger Trains, Purchase Tickets, Rail Passenger, Reservations, Ridership, Technology, Transportation, Travel, Upgrades to mobile application

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