By Stuart Chirls, Senior Editor, Railway Age Magazine; March 21, 2018
Complaints by grain shippers and automakers have spurred the Surface Transportation Board to ask Class I railroads what they are doing to improve service across their networks.
The STB in a letter to the chief executives of Union Pacific, BNSF, Norfolk Southern, Kansas City Southern, CSX, Canadian Pacific and Canadian National, said that based on performance data in recent weeks it “had become increasingly concerned about the overall state of rail service.” With some exceptions, it said that “most Class I railroads’ data indicate that service is deteriorating.”
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