By Eric M. Johnson, Reuters; January 18, 2018
LOMBARD, Ill. (Reuters) – Norfolk Southern Corp is working toward a “more stable, resilient” network for 2018 following service issues in recent months, the No. 4 U.S. railroad’s top executive said on Thursday. 
Asked at a rail shipper conference outside Chicago when the railroad’s service environment and network will stabilize after experiencing volatility in 2017, Chief Executive Jim Squires said he is working for a “more stable, resilient company.”
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