Congress to examine controversial Amtrak policy

By Frank Gerace, WDEL; November 10, 2019

Congress has scheduled a hearing on a policy change implemented by Amtrak that requires passengers with complaints to go directly to arbitration with the government-controlled railroad.

Amtrak earlier this year instituted forced arbitration of complaints, which Philadelphia attorney Chip Becker finds disturbing.

Click here to read the full article.

Please share with others