By Alicja Siekierska, Financial Post;
After Jean-Jacques Ruest took over the reins at Canadian National Railway Co. in March — in the midst of a tumultuous period that saw the railway facing major capacity constraints and infuriated customers — he knew what his immediate priorities would be.
CN’s board had appointed the veteran railroader interim chief executive, replacing Luc Jobin, citing a need for “a sense of urgency.”
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