By Frank N. Wilner, Contributing Editor, Railway Age Magazine; February 5, 2018
CSX is a mighty fine line, with an equally illustrious railroad ancestry. That CSX has fallen on difficult times, service-wise, is regrettable.
Whether the stumbles are self-inflicted is secondary to the CSX commitment to recover, as the speed and quality of that recovery will spell the measure of current management to meet Job No. 1 of every transportation firm: Deliver a customer’s product where it is wanted, when it is wanted, without damage and at a reasonable price.
Click here to read the full story.