By Ashley Halsey III, The Washington Post; October 1, 2018
Amtrak cut its annual operating losses by nearly half last year while improving customer service — cleaner restrooms and better training for those who deal with passengers — but the company still has a weak safety culture that has cost 20 passengers and employees their lives since 2012, according to a report by the railroad’s inspector general.
The nation’s passenger rail corporation cut its operating losses to $194 million last year, a 46 percent drop, and expects to reduce that loss by an additional $14 million in fiscal 2018. The railroad plans to eliminate its losses by 2021, the report said.
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