By Smriti Jain, Financial Express; May 7, 2018
Hygiene standards on Indian Railways trains – be it of food or toilets – has increasingly become a focus area for the national transporter when it comes to enhancing passengers experience. In a big step that will come as a welcome move for passengers, IRCTC (Indian Railway Catering and Tourism Corporation) is making use of Artificial Intelligence to make sure hygienic food reaches trains. Called WOBOT, IRCTC’s latest software will be a gamechanger for food quality standards like never before. Indian Railways over many years has been slammed for the quality of food it serves on trains – sometimes incidents of insects being found in food have also been reported. The new artificial intelligence software aims to put a stop to this by maintaining a close watch on IRCTC’s base kitchens with the help of CCTV cameras and a complaint-generating ‘ticket-based’ mechanism. Here’s how the system works:
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