By Rececca Lurye, Hartford Courant; January 18, 2019
In response to persistent overcrowding on afternoon Amtrak trains on the CTrail Hartford Line, Amtrak has begun limiting advance ticket sales through its reservation system — leaving more seats open for travelers with Hartford Line tickets.
The state Department of Transportation worked with Amtrak on the change, which took effect on Jan. 2 for Train 475 (Hartford to New Haven) and Train 474 (New Haven to Hartford), the state said this week. Limiting reservations for those afternoon trains makes room for up to 72 riders with CTrail Hartford Line tickets, DOT said.