By Max Smith, WTOP; October 2, 2018
WASHINGTON — Recent Amtrak crashes and a push to operate more like a business demonstrate some key challenges for the rail service’s growth in the future, Amtrak’s inspector general’s office found.
Over the next two years, a report identifies key safety and security, governance and financial, customer service, procurement and maintenance, and I.T. and workforce risks that leaders have only just begun to address as Amtrak’s top management and performance challenges.
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