By Luz Lazo The Washington Post, Boston.com; November 14, 2019
WASHINGTON – Amtrak president and chief executive Richard Anderson on Wednesday defended the company’s decision to kill the traditional dining car on some long-distance trains, a shift that has ignited a firestorm of complaints from railroad passengers and aficionados.
Anderson acknowledged the transition to more “flexible” and “contemporary” dining options hasn’t been popular, but said it has not hurt ticket sales.