By John Kingston, Freight Waves; January 18, 2019
Kansas City Southern (NYSE: KCS) is going down the precision railroading track.
In announcing its fourth quarter 2018 earnings, KCS President and CEO Patrick Ottensmeyer said the company in 2018 “did not meet our own expectations for financial or operations performance.” He added that KCS “did not meet the expectations of our customers or shareowners, particularly in the areas of customer service and growth.”