From Progressive Railroading Magazine; November 24, 2020
Just prior to the pandemic hitting the United States in March, Amtrak was on track to break even financially for the first time in its history and achieve record ridership in fiscal-year 2020.
Instead, facing unprecedented challenges related to the pandemic, Amtrak posted a fiscal-year 2020 operating loss of $801 million on total operating revenue of $2.3 billion, down 32 percent compared with FY2019 revenue. The national intercity passenger railroad provided 16.8 million customer trips in FY2020, a year-over-year decrease of 15.2 million trips compared with last year.