By Ross Davies, Railway Technology; December 4, 2017
Hell hath no fury like a stranded commuter. Mark Carne, chairman of Network Rail since 2014, knows this only too well.
On 29 August, engineers identified a ‘safety-critical’ issue while testing the signalling system at London’s Waterloo station. With four platforms closed, rush-hour commuters found themselves in an all too familiar wait on the station’s concourse.
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