U.S.: Amtrak’s mandatory arbitration policy would end under new legislation

From Progressive Railroading Magazine; March 6, 2020

Lawmakers in both chambers of Congress yesterday introduced the “Ending Passenger Rail Forced Arbitration Act,” which would end Amtrak‘s practice of forced arbitration agreements with passengers.

In January 2019, Amtrak revised a requirement that legal action against the railroad be resolved through a mandatory arbitration process. Under the change, riders waive their right to sue the national intercity passenger railroad in a U.S. court for any reason with the purchase of an Amtrak ticket.

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