UK: ScotRail slated as passenger journeys fall by 1 million

By David Leask, Chief Reporter, The Herald; August 28, 2019 Rocked by a historic cold spell and major engineering disruption,…

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Scotland: ScotRail pull the plug on plan for free access to station toilets

From Brinkwire; August 6, 2019 TRAIN operator ScotRail has scrapped proposals to allow free access to toilets at four of…

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Plan to end trains dumping waste on Scotland’s railways

By Andrew Picken, BBC Scotland News; June 20, 2019 Retention tanks are set be fitted to high-speed trains to stop…

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Scotland: ScotRail fails again as more than 18,000 trains are cancelled

By Cath Ashcroft, The Express; June 10, 2019 The number of services cancelled due to staffing issues soared by almost…

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Scotland: The unexpected age of ScotRail’s toughest customers

By Alastair Dalton, The Scotsman; May 24, 2019 They are ScotRail’s hardest-to-please passengers. Young people are not just the most…

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Scotland: ScotRail makes video to explain ‘slam doors’ on 40-year-old trains

Posted by Mike Billings, Hawthorn Caller; April 18, 2019 ScotRail is having to show passengers how to get on and…

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UK: ScotRail faces another train shortage as upgrades delayed

By Alastair Dalton, The Scotsman; March 30, 2019 Under-pressure ScotRail faces another train shortage crisis because upgrading of a new…

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ScotRail hit with second remedial plan – for failing to keep passengers happy

By Alastair Dalton, The Scotsman; February 8, 2019 ScotRail was today hit with a second remedial plan – for failing…

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UK: Technical fault puts new ScotRail trains out of service

From BBC News; October 5, 2018 ScotRail has withdrawn its newest trains from service following the discovery of a technical…

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Scotland: ScotRail passengers face train overhaul delay

By Alastair Dalton, The Scotsman; September 28, 2018 Long-distance ScotRail passengers may have to travel in unrefurbished second-hand trains because…

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ON THE RIGHT TRACK: ScotRail passengers given boost as bosses announce 17,200 more seats a day on busy Glasgow to Edinburgh trains – just months after cuts

By Jonathan Whitelaw, The Scottish Sun; June 7, 2018 PASSENGERS have been given a boost after ScotRail announced more thousands…

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UK: ScotRail faces record fines over ‘disappointing’ passenger service failures

From Rail Technology Magazine; May 8, 2018 ScotRail is facing record-high fines after multiple failures to hit performance targets set…

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Scotland rail chief told: Keep ‘no skipping’ vow vow

By David Leask, Chief Reporter, The Herald; March 31, 2018 PASSENGER groups have urged ScotRail to keep its latest promise…

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ScotRail train shortage prompts UK-wide search for stand-ins

By Alastair Dalton, The Scotsman; March 30, 2018 ScotRail is in a race against time to find more stand-in trains…

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Scotland: Up to 20 ScotRail trains a day skip their scheduled stops

By Alastair Dalton, The Scotsman; January 28, 2018 The number of ScotRail trains skipping stops – one of passengers’ greatest…

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Scotland’s railways poised for greatest improvements since Victorian times

By Alastair Dalton, The Scotsman; December 30, 2017 Passengers will see the greatest improvements on Scotland’s railways in 2018 since…

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Japan’s entry into Britain’s rail franchising

From Global Rail News; December 8, 2017 After 10 years of running the West Midlands franchise, London Midland will step…

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