New York City: Subway workers not thrilled about new post as ‘customer service ambassadors’

By Dan Rivoli, New York Daily News; November 16, 2017

These subway workers are not rolling out the red carpet for their new ambassador jobs.

From being attacked by angry members of the public to losing their jobs, “customer service ambassadors” are not thrilled with the risks they see the job title, and its responsibilities, presenting.

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