Hoosier State and Cardinal in Indiana: Amtrak’s on-time performance slowly climbs after slump

By Emma Ea Ambrose, Journal & Courier; October 19, 2017

LAFAYETTE, Ind. — Joe Krause is an Amtrak passenger assistant based in Lafayette.

He rises before the sun and takes a bus to downtown that deposits him near the train station before 7 a.m. He then spends the better part of an hour greeting Amtrak customers and making sure they park in the correct spot, get on the train and are informed of any delays.

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